Conflict Management
Conflict is a natural and unavoidable part of human affairs, especially in
such groups as interdisciplinary health care teams that seek to grow and develop.
- The various health professionals on a team have underlying differences in their modes and methods of practice that affect their relationships with
each other as well as with their patients.
- In addition to the diversity of professional perspectives, team members also
have different personalities that influence interactions among team members. Some individuals do not speak openly about their views.
("Whatever you say, doctor" avoids being honest); while others may use language
that blames or inflames their colleagues. ("Why do nurses always worry about
the wrong things?")
- Other factors that may lead to conflict in team care include scarce resources
and changes that threaten individuals or the overall program.
- There are various frameworks for classifying the that are experienced by geriatric interdisciplinary team (GIT) members.
o Self-Assessment Regarding Conflict
o Strategies for Preventing, Reducing, and Managing Conflict
o The Whens and Whys of Handling Conflict
o Using Conflict to Promote Interdisciplinary Problem Solving
o Common Approaches to Negotiation and Conflict Resolution
