Guiding Feedback Principles

• Specific feedback is preferable to generalities.

• Immediate feedback is preferable to saving up or "stockpiling" feedback.

• People learn better when they can link feedback to an incident fresh in their mind.

• Take personal ownership of the feedback you give.

• First-hand (direct) feedback is best because it is more credible,

• especially if the feedback is negative.

• Focus on the behavior or issue rather than the personality of the team member.

• Emphasize and reinforce positive behaviors.