Phase IV: Performing

Symptoms
Interventions
Appreciate differences of members.
Encourage this behavior.
Members encourage and help each other.
Identify and encourage as team’s culture.
Increase reality testing; team rows stronger.
Schedule open feedback of members to team.
The norm is self-initiated active participation
Praise informal leadership.
Members trust each other and develop strong relationships
Enjoy; offer to mentor new members.
Members meet regularly and come on time
Reinforce as part of team culture.
See conflicts as normal and use as impetus for program improvement.
Reinforce as part of team culture.
Emphasize productivity and problem solving.
Reinforce as part of team culture.
Members responsible for leadership in teaching, wherever skills warrant it
Reinforce as part of team culture; assure all informal leadership roles are filled.

©2000, Drinka, TJK and Clark, PG (2000) Health Care Teamwork: Interdsisciplinary Practice and Teaching. Westport CT, Auburn House. All rights reserved