Symptoms
| Interventions
|
Superficial sharing of name and background information.
| Create icebreakers (potlucks, information discussions).
|
Members size up and test each other; categorize by professional roles and
status.
| Discuss formal and potential informal roles of members; verbalize stated team
goals.
|
Members guarded, more impersonal than personal, some active, and most passive.
| Encourage informal time to get to know one another.
|
Uncertain about team membership.
| New team – discusses and agrees on core and secondary team membership. New
team member – mentor should discuss and assure understanding.
|
Conflict is neither discussed nor addressed.
| Encourage conflict recognition as an opportunity for creative problem solving.
|