Steps to Giving Helpful Feedback

The steps to giving helpful feedback are as follows:

  1. State the purpose of the feedback. Relate the feedback to desired team results.

It lets the other person know what your intentions are.

  1. Describe your observations and perceptions. Be specific about the behaviors,

incidents, facts, or perceptions on which you base your point of view.

Be brief and clear.

  1. Listen to the other person’s views.

Getting the other person involved in the conversation makes the process easier

for both parties and helps to avoid defensiveness.

  1. Jointly agree on action to be taken.

Your willingness to help can make it more effective.

  1. Summarize your discussion and show appreciation.

Receiving feedback is just as hard as giving it.

Let the other person know you appreciate their openness.