Our Service Values
Together…

• We employ family members of children with disabilities as Family Support Coordinators.
• We link families with community and state services; support/advocacy groups; and leadership opportunities.
• We assist families with paperwork, application forms, eligibility, and general questions.
• We provide culturally sensitive services and assistance with translations to families who primarily speak Spanish.
• We maintain a library of books and educational materials for families.
• We help families organize and maintain important documents.
• We empower families navigating complex service systems.
  

Assistance for Physicians and Health Care Professionals
Together…

• We encourage healthcare professionals to develop a Medical Home approach with a care plan.
• We assist healthcare professionals to communicate effectively with families.
• We provide health care providers information about the various community resources and services available to families.
• We maintain a library of books and educational materials for health care providers.
• We help health care providers find information about rare conditions.
• We encourage health care professionals to broaden their patient base by accepting more children with disabilities.
  

Assistance for Families
Together…

• We believe disabilities can occur in any family at any time.
• We know that no family could prepare ahead for the financial, physical and emotional changes that occur when a child with disabilities is born into the family.
• We have confidence that families with children with disabilities are extremely resilient and resourceful, so a little help goes a long way.
• We educate the community to realize that family support for children with disabilities is the social responsibility of every citizen, not a social program for a select group.
• We share the principles and practices of family support to promote understanding, encourage family self-determination and control, build skills and facilitate collaborative problem solving.

Our Impact
Together…

• We work with many agencies to identify systems’ barriers, suggest solutions and move that information on to state and national policy committees.
• We have discovered that by providing basic supports children with disabilities in our program reduced their number of emergency room visits by 46%.
• We are rewarded to find that when surveyed, 88% of responding families said that they were Extremely Satisfied with the services and support that their family received from the Oklahoma Family Support 360° Center.
• We are needed as long as any family member says “I felt like a failure because I didn’t have the answers. The thing that helped is being made aware of the services and being able to talk to another parent with similar problems.”
• We know we improve lives when we get parents who say “They make me feel important in my daughter’s care and not stupid.”
  

Our Family Support Principles
Together…

• We focus on the entire family.
• We change as the family’s needs, roles and ages change.
• We support the family’s desire to express their own needs and decide how their needs will be met.
• We treat people with disabilities and their families with dignity by respecting their individual choices and preferences.
• We respect cultural, economic, social and spiritual differences.
• We find ways to provide supports and services that are easy for families to find and easy for families to use.