Financial Services

OUHSC Campus

Payroll Services

Payroll Coordinator - Frequently Asked Questions

See also: TAL FAQ's and Payroll Services FAQ's

How do I adjust a prior pay period?

Supervisors/Payroll Coordinators can make prior pay period adjustments once a pay period has been moved to history (after payroll has been processed). Instructions on how to make a prior pay period adjustment are found in sec. 5.9 of the Supervisor Manual.

What if an employee is assigned to the wrong supervisor in TAL?

The Payroll Coordinator will submit an ePAF to change the supervisor. Contact HR Records with questions about this process, 271-2180.

I need to delegate supervisor authority, how do I do that?

If the person is within your org, you can delegate under the Manager Tasks > Delegate Authority menu in TAL. See the Supervisor Manual for complete instructions.

If the person is outside your org, complete the TAL Change form: TAL Security Changes.

How do I delegate a backup Payroll Coordinator?

Complete the TAL Change form: TAL Security Changes

I am a backup payroll coordinator and I am receiving emails in the system but the primary PC is not.  Why is this happening?

Individuals who have been delegated access will receive emails from the TAL system. This group includes the backup payroll coordinator delegation that was recently implemented. We are working with our vendor on how to make this email process mirror the primary payroll coordinator role (note that this role is not currently set up to get all emails). If individuals do not want to receive these emails in their inbox, they should contact their Tier One to set up a rule in Outlook to move the email to an alternate folder, or Google ‘Set up a rule in Outlook’ for the version of Outlook they are using. These emails cannot be turned off for individuals.

Why am I receiving a message 'please select an hours type' when entering exception time for an employee?

If you are entering partial-hour exception time for an employee, you must enter 00 in the hours column. Example: An employee missed 30 minutes on a day, you would enter 00 hours 30 minutes under the exception time.

What if the wall clock is not working or reading the incorrect time?

Contact the IT Help Desk at ext. 12203.

How does my department order an additional wall clock?

Contact the IT Help Desk at ext. 12203 to start a new order.

How do I care for the wall clock screen?

Guidelines for the care and maintenance of the time clock:

  • Keep liquids away from the clock.
  • Don't allow moisture to get into any of the openings
  • Don't put spray cleaners directly onto the Clock. Always spray the cleaner on the cloth or towel and then clean it.

For the touchscreen:

  • Touch screens are sensitive, and react to the pressure of the finger being applied. Make the users aware and encourage them to use their fingers instead of pencils or any other objects is a must!
  • Do not use abrasive cloths, paper towels, or tissue paper, which can scratch the touchscreen. Instead, use microfiber cloths, which are specially designed to clean sensitive surfaces.
  • Do not use harsh chemicals, including Windex, anything with ammonia, or alcohol-based cleaners. If a liquid is necessary, you should only use a small amount of water on the cloth.