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Frequently Asked Questions | COVID-19 Vaccine

Published February 02, 2021


Do I need to wear a mask on campus if I have received the first or both doses of the COVID-19 vaccine?

Yes, per the University Return Plan and mitigation of COVID-19 risk factors, masks are required in all campus facilities and outdoors when social distancing cannot be maintained or is otherwise required. Masking  protects you and others and will likely be in place until we have some level of herd immunity and know if vaccination prevents or reduces asymptomatic viral transmission.  We are monitoring the guidance from the CDC and others and will update our COVID-19 mitigation protocols as appropriate.

OU Employees Receiving the Vaccine

I’ve heard that HSC employees and students who were not in Phase 1 or 2 for the COVID-19 vaccine were offered the opportunity to receive Dose 1 over the winter break?  Is that true?

On a few occasions, the Oklahoma City County Health Department (OCCHD) and the Oklahoma State Health Department (OSDH) have asked OU Health to quickly help them use up limited quantities of vaccines that were allocated to a different health system who could not use them.  In those instances, and with the express permission of OCCHD or OSDH, we temporarily broadened the phased criteria to ensure those specific, limited doses were utilized and not wasted.  This can also occasionally occur following a scheduled OU Health vaccine clinic if people do not show up for their appointment or cancellation at the last minute.

Vaccine Appointments

I didn’t receive a confirmation email with a link to schedule my 2nd dose.

Please call M’liss Williams at (405) 271-4011 or email and provide the following information: Employee Name, Date, and Time of Dose 1.

I need to cancel/reschedule my vaccine appointment.

Please refer to the confirmation email you received and follow the instructions at the end of the message, “Have a conflict?” Please see attached file “Vaccine Reschedule.png”

I received the email to schedule a vaccine appointment, but I’m on vacation/ill/quarantining/not available for any of the open appointment times.

We are not certain when the next doses will be available; we typically receive that information early each week.  Please keep your invitation email and check the link in that email frequently to see what future dates will work for your schedule.

I received the vaccine at another location – do I need to let anyone know?

Yes, please email your documentation to the appropriate Employee Health office that is responsible for your campus.

 I scheduled Dose 1 but I can’t make any of the Dose 2 times – what do I do?

If you have not yet received Dose 1, before you do, call M’liss Williams at (405) 271-4011 or send an email to for assistance with this scheduling issue.

If you have already received Dose 1 and need help with scheduling Dose 2, please call M’liss Williams at (405) 271-4011 or send an email to, for assistance with this scheduling issue.

I have a very ill family member so I need to be in Phase 1 instead of 2 (or Phase 2 instead of Phase 3…).  Can you help?

OU Health is diligently working to offer COVID-19 vaccine to HSC faculty, staff, students, and patients in accordance with the State’s vaccine plan.  The Oklahoma State Department of Health (OSDH) established a system for administering the vaccine in phases. The quantity of vaccine is currently shipped in limited supplies and is administered in accordance with the OSDH’s phases. For additional information, please see the OSDH Covid-19 Vaccine Priority Population.   As additional shipments of vaccines arrive, we will move as rapidly as possible through each phase to offer the vaccine to our campus community and patients.

The OSDH registration system won’t let me register.

Please wait a few minutes and then try again. Sometimes, the system gets overwhelmed.

The OSDH registration system says all days are full.  Can you help?

Two things to check: A “service” must be selected (the boxes at the top for each date/location), and the date on the calendar must also be selected.  Sometimes if you click around the calendar gets off.  Example image:  (NEED IMAGE)

Also note that even if the list of sites says there are no appointments available, you should click on the site you’re interested in and check the calendar.

I have a high-risk patient who is over 65; can we move the patient up to an earlier phase?

We are diligently working to offer COVID-19 vaccine to patients in accordance with the State’s vaccine plan.  OSDH Covid-19 Vaccine Priority Population. We occasionally receive small numbers of vaccines designated for our patients, but to receive those doses, currently the patients must be registered on the State’s site. Please encourage your patients to register and monitor that site for appointment availability. 

General Vaccine Questions

I’ve had both doses of the COVID-19 vaccine; what can I do differently with regard to mitigation protocols?

Vaccines are only part of the process to slow the spread of the COVID-19 virus. Until the population reaches a high level of immunity due to vaccines (“herd immunity”), it is important to continue wearing masks, frequently washing hands, and social distancing. Although you may be vaccinated, you can still come into contact with the virus, and it is possible for you to spread the virus to those not yet vaccinated, or not fully vaccinated.  In addition, we are not certain of how effective the vaccine is against new viral variants, so masking remains required practice on campus, as described in the first question above.

If I have already had COVID-19, should I get the vaccine? What if I get COVID-19 after Dose 1 but before Dose 2?

Per the CDC, vaccination of persons with current COVID-19 infection should be deferred until the person has recovered from the acute illness (if the person had symptoms) and criteria have been met for them to discontinue isolation/quarantine. This recommendation applies to persons who develop COVID-19 infection before receiving any vaccine doses as well as to those who develop  COVID-19 infection after the first dose but before receipt of the second dose. While there is otherwise no recommended minimum interval between infection and vaccination, current evidence suggests that reinfection is uncommon in the 90 days after initial infection. Thus, persons with documented acute COVID-19 in the preceding 90 days may delay vaccination until near the end of this period, if desired.

I am receiving chemotherapy and/or radiation treatment. Should I get the vaccine?

Absolutely! Being immunocompromised by itself is a reason not to receive the COVID-19 vaccine even though folks who are immunocompromised might not mount as robust of an immune response. This vaccine does not contain a live virus and is safe for people with weakened immune systems.

I am pregnant, planning to become pregnant, or am breastfeeding.  Should I get the vaccine?

You should discuss this question with your healthcare provider, but we understand that it is not a relative or absolute contraindication to receive the COVID-19 vaccine if you are pregnant, trying to become pregnant, or breastfeeding. This vaccine does not contain a live virus, but was not specifically studied in pregnant or breastfeeding women. 

After receiving the first dose of the COVID-19 vaccine, I tested positive for COVID-19. Should I receive the second dose and when?

Consult with your doctor about when to receive the second dose. The CDC recommends receiving the second dose of the vaccine once you are no longer quarantining.

Online COVID-19 Screening and Reporting Tool

Do I still need to submit the online COVID-19 Screening & Reporting tool if I’ve had an exposure to a COVID-19 positive person but I have received the first or both doses of the COVID-19 vaccine?

Yes. It is important that the University continues to monitor the potential for spread among the workforce.  We do this through the online Screening and Reporting Tool. Having received the vaccine does not limit your exposure or potential ability to transmit the virus, so please continue to comply with the requirements regarding completing the Tool. We will continue to monitor CDC and other guidance on mitigation, and we will update our COVID-19  protocols as needed.

Someone in my household tested positive for COVID-19. What can I do to prevent further exposure?

Living with someone who has tested positive for COVID-19 requires you to complete the online COVID-19 Screening & Reporting tool (regardless of vaccination status). Additionally, it is recommended that you limit contact, eat in separate areas, avoid sharing personal space and items where possible, wash your hands often, wash and dry laundry, use lined trash cans, and monitor your own health. Please see the CDC’s recommendations on caring for someone in your household who has tested positive for COVID-19.